TrendPower at trendpowercharge.com develops software that helps businesses run EV charging networks. It is easy to confuse this company with a different Trend Power business whose name appears on some e-bike batteries. If you arrived here while looking for an individual battery, charger, adapter cable or range extender, this guide will help you identify the right company and the right contact.
The short answer
This website: TrendPower EV charging software, a business associated with Guangzhou Trend Information Technology Co., Ltd. It provides a charging point management system (CPMS) and related software for operators and other businesses. The e-bike battery business: Trend Power Technology (Changshu) Inc., which describes its battery products at trendpower.com.cn. They are different businesses with different products and support channels; this website is not the battery manufacturer's product support desk.
Two names, two different businesses
The word charging can describe a software platform that manages a network of charging stations, or a physical charger used to recharge a battery. That overlap is why a battery owner may arrive on an EV charging software website. The company name, website and type of product provide a more reliable way to identify the right team.
| How to tell | TrendPower on this website | Trend Power e-bike battery business |
|---|---|---|
| Website | trendpowercharge.com | trendpower.com.cn |
| Business identity | TrendPower, associated with Guangzhou Trend Information Technology Co., Ltd. | Trend Power Technology (Changshu) Inc. (太普动力新能源(常熟)股份有限公司). |
| What it does | Builds software for EV charging networks, operators, charger makers and energy businesses. | Develops, manufactures and sells lithium-ion battery products. |
| Typical question | “Can your platform connect my chargers, manage users, payments and station operations?” | “Where can I find a compatible e-bike battery, charger, adapter cable or range extender?” |
| Where to start | Contact the EV charging software team. | Start with your bicycle brand or authorized dealer; see the battery company's contact page for its published company details. |
What does TrendPower at trendpowercharge.com actually do?
TrendPower provides EV charging management software: the digital system behind the day-to-day operation of charging stations. Its core offering is a charging point management system (CPMS), sometimes called charging station management software. Instead of being the plug that delivers electricity to one vehicle, the platform helps a business see and manage what is happening across its connected chargers, sites, drivers, transactions and service teams.
Consider an operator with charging stations at several locations. Each charger needs to report whether it is available, occupied or offline. Drivers need a way to start a session and see what they will pay. The operator needs tariff rules, records of completed sessions, payment workflows and alerts when equipment needs attention. A CPMS brings those functions into one operating environment so the network can be managed consistently across sites.
How TrendPower's EV charging software supports a network
Connect and monitor chargers
Integrate compatible chargers using OCPP-based connections, then view charger status and charging-session information in an operator dashboard. The exact commands and functions depend on each charger model, firmware and project setup.
Manage access, pricing and payments
Set up users, charging access and tariff rules, with billing, payment integration and transaction records configured for the business and its market.
Handle service and performance
Use operational alerts, remote diagnostics, maintenance workflows and reporting to identify issues and understand network activity without checking each charging station in person.
Build around a business model
Adapt the operator portal, branded driver experience, partner roles, deployment approach and integrations to the needs of a public network, a property group or a fleet project.
TrendPower works with charging point operators, charger manufacturers that need a software layer for their equipment, fleet managers, property and parking operators, and energy businesses. These organizations are evaluating charging infrastructure software for a site or network. For example, a charger manufacturer might need a branded app and backend for its customers, while a fleet might need a way to monitor multiple charging locations and operating schedules. The scope of each integration is confirmed for the project rather than assumed from a product name alone.
Software, hardware and battery packs are different things. TrendPower's software can help operate compatible EV charging equipment supplied by project partners. That does not mean this website sells an e-bike battery, a personal battery charger or a replacement connector. It also offers micromobility charging software for operators of connected e-bike charging services; this is a service-management platform, not individual battery product support.
If your organization is planning a charging network, review the CPMS capabilities or tell the TrendPower team your country, charger models, number of sites and intended payment or operating workflows.
What happens during a charging session?
A practical way to understand TrendPower's role is to follow a driver through a typical network charging session. First, a site operator registers compatible charging equipment in the management platform and configures the site, connector, access method and applicable prices. The charger communicates its status to the backend so the operations team can see whether it is available or needs attention. These steps involve both physical equipment and software, but the platform's job is to organize and control the information and operating rules.
When a driver arrives, a project may use an app, QR code, access card or another configured method to identify the user and begin charging. The software records the session and the information available from the integrated charger. It can apply the agreed tariff, produce an order record and pass payment through the project's configured payment process. The exact user journey depends on the charger, payment provider, country and operator requirements; one standard flow should never be assumed to fit every network.
After the session, the operator can review usage, orders, revenue-related records and equipment status in one place. If a charger goes offline or reports an error, the team needs a way to investigate, assign a service task and track what happened. For a growing business, this visibility matters because a payment failure or unavailable connector at one site affects the driver's experience even when the rest of the network is working. TrendPower's offering addresses this operational layer with charger management, payment-related workflows, reporting and remote operations.
Who is TrendPower EV charging software built for?
Charging point operators need to run charging stations across one or many locations. They may manage access, pricing, payments, maintenance and performance for public stations or private networks. A CPMS gives their team a shared view of those operations instead of requiring separate manual checks for each location. The operator can also define how different staff or business partners work within the platform.
EV charger manufacturers may already build the physical AC or DC charging equipment but need a backend, operator dashboard or branded driver experience to offer a complete solution to their customers. Here the distinction is clear: the manufacturer supplies or specifies the chargers, while TrendPower provides the software layer and works on the required integration. Charger communication and individual features still need to be checked against the exact hardware and firmware.
Fleet and commercial vehicle businesses need visibility into chargers used by vehicles that must be ready for work. Their questions may involve which site serves which fleet, whether chargers are operating and how to organize usage across depots. Property, parking and energy businesses may need charging access for residents, tenants, visitors or staff, alongside local payment and reporting rules. These settings create different software requirements, even if every site has a charging pedestal. TrendPower's platform and project services are intended to adapt the operating experience to the customer and market rather than treat every site as an identical public charger.
TrendPower also describes e-bike and micromobility charging, energy integration and intelligent operations services. Those are business solutions for organizations managing connected infrastructure. They do not change the central message for an individual rider: a request for a removable bike battery, a replacement case or a specific cable belongs with product and bicycle support, not with the EV charging software inquiry team.
What should a business check before choosing a CPMS?
The right software decision begins with a real deployment plan. If you already own chargers, collect the brand and model, firmware version and relevant communication protocol information. TrendPower discusses OCPP-based integration, but the fact that two products mention OCPP does not by itself prove every desired command or business workflow will work. Ask which charger functions have been validated, how the devices are provisioned and what happens when a station loses connectivity.
Next, explain the operating model. Is the network open to the public, limited to a workplace, shared within a residential property or dedicated to a fleet? Who sets prices? Are there several station owners or revenue-sharing partners? Do drivers need a branded app, a web flow, a QR code or a specific access method? The answers shape user roles, tariffs, settlement records and front-end requirements. They also make an initial demonstration more relevant than a generic list of product features.
Finally, identify the country or countries of operation, languages, payment providers and deployment requirements. A system used in more than one market may need different local payment experiences and reporting workflows. If private deployment, data access or integration with another business system is important, raise that early. The TrendPower team can then discuss what is already available, what needs configuration and what requires project-specific integration. This is a better basis for a proposal than sending only “I need a charger,” because that phrase could describe an EV network, an e-bike charger or a replacement power adapter.
Useful information for an EV software inquiry: your organization and country; the charging scenario; charger models and expected quantity; number of sites; driver access and payment needs; languages; existing software or hardware; and your intended launch schedule. You can share these details through the TrendPower contact form so the conversation starts with the right technical and commercial context.
What the other Trend Power name refers to
Trend Power Technology (Changshu) Inc. describes its business as lithium-ion battery research, design, production and sales. Shimano also identifies Trend Power among its compatible e-bike battery partners for designated models. If a Trend Power name appears on your bicycle battery, that physical product is the reason your search may have led you here, but it does not make trendpowercharge.com the place to obtain a replacement part or confirm compatibility.
Names printed on battery labels can sit alongside the bicycle brand, drive-system brand, supplier name and a model code. A search for any one of those names may return mixed results. For a replacement, all of the bicycle's model year, the exact battery or range extender part number, the motor system and the relevant connector matter. A matching brand name by itself does not establish electrical or mechanical compatibility.
For example, a rider might know the name Trend Power from a label and search for a “TrendPower charger.” A search engine may then show this EV charging software website because its pages also discuss charging, chargers and e-bikes. Yet the rider is asking about an accessory for one bicycle, while this website describes a system used by organizations to operate a connected charging service. Looking at the domain and the product category together resolves the ambiguity more quickly than relying on the shared name. The same principle applies to searches for battery part numbers, range extender capacity or an adapter cable for a particular motor.
Looking for a battery, charger, adapter or range extender?
If your request involves a Merida e-bike range extender, a cable connecting to a Shimano drive system, a Trend Power battery with an AST-series label, or a spare battery housing, please direct the question to the bicycle brand, the seller or an authorized service dealer first. They can identify the correct part for your exact bicycle and advise on availability or a supported repair route. The battery company's published contact page is another way to identify the appropriate organization; it does not imply direct retail sales or service for every model.
Information to gather before you contact a dealer
- Bicycle brand, model and model year.
- Full battery or range extender model number from its label.
- Motor or drive-system model and, if available, a photo of the connector.
- Your country, proof of purchase and a clear description of the issue.
Examples of requests this website cannot fulfill
- Buying an individual e-bike replacement battery or charger.
- Ordering an adapter cable for a particular range extender.
- Finding an empty battery case or a 3D-printable housing file.
- Confirming a battery's fit, wiring, warranty or stock.
Please avoid modifying or improvising battery connectors or housings based only on a visual match. Use the bicycle brand's documentation and an authorized technician when selecting electrical parts.
How to choose the correct contact channel
If you are a bicycle owner or repair shop looking for a part: begin with the retailer that supplied the bike or an authorized dealer for that bicycle brand. Give them the exact bicycle and battery identification information, explain whether you need a replacement, repair, charger or range extender, and ask them to confirm the approved part number. If they direct you to the battery manufacturer, use the official Trend Power Technology (Changshu) contact page to verify the company's own published details. We cannot confirm that the manufacturer offers direct consumer sales, a 3D housing file or service for a particular bicycle.
If you represent an organization operating charging infrastructure: use the contact form on this website. Tell the team whether you need a CPMS, a white-label driver app, charger integration, payment workflows or management of multiple charging sites. If you already have hardware, include its make and model; if you are planning a new deployment, describe your target market and approximate scale. That lets the conversation focus on software fit rather than on unrelated replacement parts.
If you are still unsure: ask whether the request is about a product installed on one bicycle or software used to run a charging business. An individual battery pack, physical battery charger, connector or housing points toward the bicycle supply chain. An operator dashboard, EV station status, charging-session billing, fleet management or a branded charging app points toward TrendPower's software team. This distinction also helps when the words “e-bike charging” appear in both searches: operating a network of e-bike charging stations is a software project; finding a charger for your own bicycle is a product question.
Frequently asked questions
What is the difference between an EV charger and EV charging software?
A charger is physical equipment that supplies power to a vehicle. EV charging software is the platform used to connect and operate charging equipment, manage sessions and users, and support pricing, payments and reporting. TrendPower at this website focuses on that software and its project integrations.
Is trendpowercharge.com the Trend Power battery manufacturer's website?
No. This site presents TrendPower's EV charging software services associated with Guangzhou Trend Information Technology Co., Ltd. Trend Power Technology (Changshu) Inc. presents its battery business at trendpower.com.cn.
Can I buy a Trend Power e-bike battery or charger here?
This website does not offer individual e-bike replacement batteries or chargers for purchase. Ask your bicycle brand or authorized dealer about the right part and purchasing route for your model.
Can your team confirm whether a 360 Wh range extender fits my e-bike?
No. Range extender compatibility depends on the exact bike, motor, electronics, cable and manufacturer-approved setup. Your bicycle's maker or authorized dealer is the right source for a model-specific answer.
Does your e-bike charging software mean you support Trend Power battery repairs?
No. Our micromobility offering concerns the software used to operate charging or swapping services. Repairing a battery pack or sourcing an individual replacement component is a separate product-support matter.
Who should contact TrendPower through this website?
Organizations building or operating EV charging networks, integrating chargers with a CPMS, launching a branded charging app, or managing charging payments and operations can contact our software team.
Can TrendPower software work with every charger automatically?
Compatibility needs to be assessed for the actual charger, firmware, protocol version and functions required by your project. Share those details with the team before assuming that a specific model, remote command, payment flow or operating setup is supported.
What should I include when asking for an EV charging software demo?
Include the countries and sites you plan to serve, whether the project is public, residential or fleet-based, the charger models you have or intend to buy, your expected network size, and the user access and payment experience you need. Mention branding, languages and integration requirements so the demonstration can focus on the workflows you will actually use.
Find the right next step
Building a charging network? Tell our team about your chargers, users, locations and software requirements. Need a bicycle battery or part? Start with your bike brand or authorized dealer, then consult the battery company's published contact information if needed.
Company and product descriptions are based on the TrendPower software company profile, the Trend Power battery company profile and Shimano's compatible battery partner information. For a specific part, verify details with your bicycle manufacturer or authorized dealer.
